.fab-container{position:fixed;bottom:90px;right:24px;z-index:9995}.fab-toggle{width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,var(--color-primary),var(--color-accent));color:#fff;border:none;cursor:pointer;box-shadow:var(--shadow-primary);display:flex;align-items:center;justify-content:center;transition:var(--transition)}.fab-toggle:hover{transform:scale(1.1)}.fab-toggle svg{width:24px;height:24px}.fab-icon-close{display:none}.fab-toggle.active .fab-icon-open{display:none}.fab-toggle.active .fab-icon-close{display:block}
.fab-actions{position:absolute;bottom:68px;right:0;display:flex;flex-direction:column;gap:10px;opacity:0;visibility:hidden;transform:translateY(10px);transition:var(--transition)}.fab-actions.open{opacity:1;visibility:visible;transform:translateY(0)}.fab-action{width:46px;height:46px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;box-shadow:var(--shadow-md);transition:var(--transition)}.fab-action:hover{transform:scale(1.1);color:#fff}.fab-action svg{width:20px;height:20px}.fab-whatsapp{background:var(--color-whatsapp)}.fab-phone{background:var(--color-primary)}.fab-email{background:var(--color-secondary)}
.chatbot-container{position:fixed;bottom:24px;right:24px;z-index:9996;width:380px;max-width:calc(100vw - 48px);background:#fff;border-radius:var(--radius-lg);box-shadow:var(--shadow-xl);overflow:hidden;display:flex;flex-direction:column;max-height:0;opacity:0;visibility:hidden;transition:max-height .4s,opacity .3s,visibility .3s}.chatbot-container.open{max-height:520px;opacity:1;visibility:visible}
.chatbot-header{background:linear-gradient(135deg,var(--color-primary),var(--color-accent));color:#fff;padding:16px 20px;display:flex;align-items:center;justify-content:space-between}.chatbot-header-info strong{display:block;font-size:1rem}.chatbot-status{font-size:.75rem;opacity:.8}.chatbot-close{background:none;border:none;color:#fff;font-size:1.6rem;cursor:pointer;padding:4px}
.chatbot-messages{flex:1;padding:16px;overflow-y:auto;max-height:350px;min-height:250px;background:var(--color-bg-light)}.chat-message{margin-bottom:12px;padding:10px 14px;border-radius:var(--radius-md);font-size:.88rem;line-height:1.6;max-width:85%;animation:fiu .3s ease}@keyframes fiu{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.chat-message.bot{background:#fff;color:var(--color-text);border:1px solid var(--color-border);border-bottom-left-radius:4px}.chat-message.user{background:linear-gradient(135deg,var(--color-primary),var(--color-accent));color:#fff;margin-left:auto;border-bottom-right-radius:4px}.chat-message a{color:var(--color-primary);text-decoration:underline}.chat-message.user a{color:#d1fae5}
.chatbot-input-area{display:flex;padding:12px;border-top:1px solid var(--color-border);background:#fff}.chatbot-input-area input{flex:1;border:1px solid var(--color-border);border-radius:var(--radius-full);padding:10px 16px;font-size:.88rem;font-family:var(--font-primary);outline:none;transition:var(--transition)}.chatbot-input-area input:focus{border-color:var(--color-primary)}#chatbot-send{width:40px;height:40px;border-radius:50%;background:var(--color-primary);color:#fff;border:none;cursor:pointer;margin-left:8px;display:flex;align-items:center;justify-content:center;transition:var(--transition)}#chatbot-send:hover{background:var(--color-primary-dark)}#chatbot-send svg{width:18px;height:18px}
.quick-replies{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.quick-reply-btn{padding:6px 14px;border:1px solid var(--color-primary);border-radius:var(--radius-full);background:#fff;color:var(--color-primary);font-size:.78rem;cursor:pointer;transition:var(--transition);font-family:var(--font-primary)}.quick-reply-btn:hover{background:var(--color-primary);color:#fff}
.typing-indicator{display:flex;gap:4px;padding:12px 16px;background:#fff;border-radius:var(--radius-md);border:1px solid var(--color-border);width:fit-content}.typing-indicator span{width:8px;height:8px;border-radius:50%;background:var(--color-text-muted);animation:td 1.4s ease-in-out infinite}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes td{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-6px)}}
.rate-limit-msg{text-align:center;padding:10px;font-size:.8rem;color:var(--color-secondary);background:#fef2f2;border-radius:var(--radius-sm);margin-top:8px}